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Donations

Care Mobile is purpose-built and completely dedicated to providing ongoing regular donations to charities whilst offering its supporters savings with low-cost mobile phone plans on the Telstra Whole Mobile network. Care Mobile’s purpose is to make charitable giving effortless, whilst saving customers money with low-cost mobile plans Our mission is to “Connect for a Cause’, we offer an innovative way for people to stay connected and give back to their favorite charities long-term and ongoing…effortlessly. Donating to charities through Caremobile is a powerful way to make a difference in the world. Whether it’s supporting education, healthcare, environmental conservation, or social justice, your contributions can help drive meaningful change and improve lives. Charitable donations provide essential resources to organisations working on the front lines, enabling them to expand their reach and amplify their impact. Each gift, no matter the size, contributes to building a better, more equitable world. By choosing to give, you become part of a community committed to addressing pressing issues and fostering a brighter future for all through our Charity Partners

Caremobile Core Values:

  1. Compassionate Service: We approach every donation with a spirit of empathy and respect, understanding that each contribution plays a crucial role in enhancing our ability to serve our charity partner’s needs, as well as our donor’s.
  2. Integrity: We uphold the highest standards of honesty and transparency in managing and utilising donations. Our actions reflect our commitment to using resources effectively and ethically to fulfill our mission and values.
  3. Accountability: We are dedicated to maintaining accurate records and providing clear reports on how donations are distributed towards the attended charities. We ensure that every contribution is accounted for and directed towards its intended charity.
  4. Respect for Donors: We value the trust and generosity of our donors. We are committed to protecting their privacy and ensuring their preferences are honoured. Donors can expect acknowledgment and appreciation for their support.
  5. Charity Focus: We prioritise the needs of the Charities’ we serve and help. Donations are used in ways that align with our mission to provide essential services and support where it is most needed.
  6. Transparency: We provide clear and honest communication about our funding needs, how donations are spent, and the impact they achieve. We are open to feedback and strive to keep our stakeholders informed.


Donation Principles

  1. Ethical Sourcing: We accept donations that align with our values and mission. We do not accept contributions from sources that may compromise our integrity or the well-being of those we serve.
  2. Purpose-Driven: Donations are utilised in alignment with the donor’s intent with the Charity they select whenever possible. If a specific designation cannot be met, we work with donors to find an appropriate alternative or refund the contribution.
  3. Privacy and Confidentiality: We respect the privacy of our donors and handle their information with the utmost confidentiality. Donor details are used solely for the purpose of acknowledging and reporting on their contributions.
  4. Acknowledgment and Appreciation: Every donor receives a heartfelt thank-you for their contribution via the Charity they select. For significant donations, Caremobile’s Charity partner will provide detailed acknowledgment including the impact of their gift.
  5. Transparency in Reporting: We offer regular updates and reports on how donations being made are making a difference with our Charity partners. This includes sharing successes, challenges, and the overall impact of the Caremobile program.
  6. Inclusivity and Fairness: We ensure that donations are distributed in accordance too our donor’s wishes and selections, reflecting our commitment to serving all our Charity member’s needs.


Commitment to Excellence

We continually strive to enhance our practices and adapt to the evolving needs of our charity partners. By adhering to these principles, we aim to build lasting partnerships with our partners and donors and ensure that every contribution makes a meaningful difference.

Donating to charities is a powerful way to make a difference in the world. Whether it’s supporting education, healthcare, environmental conservation, or social justice, your contributions can help drive meaningful change and improve lives. Charitable donations provide essential resources to organizations working on the front lines, enabling them to expand their reach and amplify their impact. Each gift, no matter the size, contributes to building a better, more equitable world. By choosing to give, you become part of a global community committed to addressing pressing issues and fostering a brighter future for all.

Caremobile Donation Rules and Guidelines

 Welcome to Caremobile! To ensure a productive, respectful, and safe environment for both our donor’s and Charity partners, we at Caremobile have established a set of rules and policies around donations. These guidelines are designed to help maintain order, clarify expectations, and support our shared goals. Caremobile’s donation rules and guidelines are created with the intention of promoting fairness, consistency, and transparency. They cover a range of topics, including privacy, compliance, and ethical behaviour.

1. Transparency and Accountability

  • Disclosure: Caremobile will state how donations will be used and provide regular updates on their impact via our website and through our alliance with our Charity partner’s websites.
  • Accounting: Caremobile will provide accurate and detailed records of all donations received and expenditures.
  • Audits: Caremobile will conduct periodic audits to ensure financial integrity and compliance with legal requirements.


2. Acceptable Donations

  • Compliance: Caremobile will ensure donations comply with local, state, and federal laws.
  • Prohibition: Caremobile will not accept donations from sources that could harm the organisation’s reputation or mission, such as illicit or unethical sources.
  • Regulations: Caremobile will adhere to all applicable regulations and reporting requirements related to fundraising and donations.
  • Disclosures: Caremobile will make financial reports, including donation details, available to Charities and/or Stakeholders required or requested pursuant to federal / state or territory law.
  • Refunds: Caremobile has a strict policy for refunding donations if required, such as in cases of erroneous or fraudulent transactions


3. Donor Privacy

  • Confidentiality: Caremobile will protect the personal information of donors and use it only for purposes related to the donation.
  • Opt-Out: Caremobile will provide donors with an option to remain anonymous or to opt-out of future communications.
  • Respect: Caremobile will treat all donors with respect and dignity. Avoid aggressive or misleading solicitation practices.
  • Integrity: Caremobile will ensure that all fundraising activities and campaigns are truthful and do not misrepresent the organisations or Charity partner/’s needs or goals.

4. Receipt and Acknowledgment

  • Receipts: Caremobile will provide written acknowledgment for all donations, including the amount and date of the donation. For donations over a certain amount, including a description of the Charity and any tax-deductible status.
  • Thank You: Caremobile from time to time, will send thank-you notes or messages to acknowledge and appreciate the donor’s contribution, via Caremobile or it’s Charity partners.
  • Disclosure: Caremobile will disclose any potential conflicts of interest related to donations and ensure that decisions are made impartially.
  • Handling Fee on Donations: To ensure the effective management and processing of your generous contributions, Caremobile will apply a handling fee on certain donation types.
    • Monthly Donations from your access fee/s attract a 0% Handling Fee.
    • Any Extra Donations / contributions that you make above and beyond your normal monthly access fee donations will attract an 8.8% handling fee.
    • This small fee helps cover administrative costs and ensures that your support can be directed where it’s most needed. We appreciate your understanding and continued support as we work together to make a meaningful impact to our Charity partners.

 

At Caremobile, we are dedicated to making charitable giving both impactful and effortless. Our unique model not only facilitates regular donations to your chosen charities but also provides you with valuable savings through low-cost mobile phone plans on the Telstra Wholesale Mobile network. By embracing our mission to “Connect for a Cause,” we offer an innovative and seamless way for you to stay connected and support causes close to your heart. Your contributions, no matter the size, play a vital role in driving positive change and supporting essential services for communities in need. As we move forward, we remain committed to our core values of compassion, integrity, and transparency, ensuring that every donation is handled with the utmost respect and efficiency. Together with our charity partners and supportive community, we strive to build a better, more equitable world. Thank you for being a part of this transformative journey.