or call
1300 725 999
(weekdays 9am–8pm / weekends 9am – 6pm)
Order a Care Mobile Sim (free standard delivery with our superfast dispatch)
Once you’ve received your SIM, sign in to your Care Mobile account to set it up with your plan and any other add-ons you’re after.
If you’re activating a new number, it should be ready within 10 minutes! Transferring an old number can take up to 4 hours.
All sorted! You’ll be notified by Care Mobile when your new service is all ready to go so that you can get back to browsing!
Care Mobile uses the Telstra wholesale network
Read More
Effortless built-in charitable giving…without costing you anything!
Packed with features like Data Banking & Gifting, Bill Shock prevention and International Calls
Switching to Care Mobile is simple and easy and you keep your mobile number
Customer Service Centre with real people to talk to 7 days a week.
Care Mobile uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population and covers more than 1.7m square kilometers of the Australian landmass when using an external antenna.
Learn more: telstrawholesale.com.au/mobile-network
Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.
Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.
All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece.
For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.
^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here
The download speed is capped at 100Mbps for all plans, except for the $55 5G Prepaid Mobile Plan, which is capped at 250Mbps.
This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference compared to another plan with a different speed cap.
Yes, but only with a 5G-compatible device and in areas with 5G coverage.
Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.