Policies

Appendix Policy Last Updated
Appendix A Fair Use Policy July 2024
Appendix B Financial Hardship Policy July 2024
Appendix C Complaints Policy July 2024
Appendix D Usage Notification Policy July 2024
Appendix E Domestic Violence Policy July 2024
Appendix F Privacy Policy July 2024
Appendix G Yearly CPI Increases - Plan Pricing July 2024
Appendix H Credit Reporting Policy July 2024
Appendix I Security Bond Policy July 2024
Appendix J Porting Customers Confirmation Policy July 2024
Appendix K Managing Your Data Usage Policy July 2024
Appendix L Port In Protection Policy July 2024
Appendix M Fraud Prevention & Identity Theft Information Policy July 2024
Appendix N Returns Policy July 2024
Appendix O International & Mobile Satellite Calling July 2024
Appendix P Caremobile Value Added Services July 2024 July 2024
Appendix Q Equipment Payment Plan July 2024
Appendix R Direct Debit Policy July 2024
Appendix S Appointment of an Authorised Representative or Advocate July 2024
Appendix T Care Mobile Human Rights Policy January 2025
Appendix U Care Mobile Environmental Sustainability Policy January 2025
Appendix V Care Mobile Whistleblower Policy January 2025
Appendix W Care Mobile Anti-Bribery and Anti-Corruption Policy January 2025
Appendix X Care Mobile Equal Opportunity Employer Policy January 2025
Appendix Y Donations Policy January 2025