(You can add a call pack to your order during the signup process, or at any time from your My Account Portal)
Only the countries displayed are included in the Call Pack you have selected. The greyed out countries are not included.
Order a Care Mobile Sim (free standard delivery with our superfast dispatch)
Once you’ve received your SIM, sign in to your Care Mobile account to set it up with your plan and any other add-ons you’re after.
If you’re activating a new number, it should be ready within 10 minutes! Transferring an old number can take up to 4 hours.
All sorted! You’ll be notified by Care Mobile when your new service is all ready to go so that you can get back to browsing!
Care Mobile uses the Telstra wholesale network
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Effortless built-in charitable giving…without costing you anything!
Packed with features like Data Banking & Gifting, Bill Shock prevention and International Calls
Switching to Care Mobile is simple and easy and you keep your mobile number
Customer Service Centre with real people to talk to 7 days a week.
Care Mobile uses parts of Telstra’s 5G, 4G and 3G mobile networks. The service provides 5G coverage reaching at least 75% of the Australian population. The Telstra Wholesale Mobile Network coverage area reaches more than 98.8% of the Australian population and covers more than 1.7m square kilometers of the Australian landmass when using an external antenna.
Learn more: telstrawholesale.com.au/mobile-network
Yes, new and existing customers can transfer existing numbers. No need to fret about getting a new one, when you can keep your existing mobile number.
Data Banking stores up any remaining and/or unused data allowance included in your plan so you can use it when you need it the most.
All our plans included unlimited International SMS
Our plans with unlimited international calling can be used to call 20 selected countries only: Bangladesh, Brazil, Canada, China, Columbia, Denmark, Hong Kong, India, Ireland, Japan, Malaysia, New Zealand, Norway, Singapore, South Korea, Thailand, United Kingdom, USA, Vietnam, and Greece.
For full terms and conditions on the plans please refer to the terms and conditions on the relevant plan pages. Prices listed above do not include call packs, add-ons or extra equipment unless explicitly stated.
^Our Fair Use Policy applies to all UNLIMITED Plans and unlimited components of plans. Use which is not permitted by our Fair Use Policy is not included in your monthly call allowance or the relevant component of the plan. You may view the terms of our Fair Use Policy here
No Hassles all our Caremobile Plans aren’t contracted – You can cancel your plan at any time. All you need to do is pay all outstanding charges on your account including the plan fee for the month of cancellation. Any included call and data value will be forfeited on termination and cannot be transferred.
With our expert customer service team, we are here for you at Caremobile, call us on 1300 725 999 or email us at support@caremobile.com.au
For support: https://caremobile.com.au/contact-us
Need that little extra?, no worries, we have you covered, with the ability to upgrade and downgrade when you need to, terms and conditions apply*
Rate plan changes will take place on your billing cycle, call us on 1300 725 999 prior to the commencement of your billing cycle to ensure we have you covered for your next month.If you move your plan to a higher rate plan, your accumulated data in your Data Bank will be retained. If you move to a lower plan or a plan that does not support the Data Bank facility, any accumulated data in your Data Bank allowance will be forfeited.
Data Banking allows you to save your included data and use it later when it suits you. Data that you don’t use in the month, will be saved in your Data Bank for when you need it the most. Let’s say your mobile plan gets 35GB of data each month. You start the month with 35GB but at the end of the month you find you’ve only used 10GB in the month. Instead of losing the 25GB of unused data, it will stay in ‘the bank’ until you need it. You now have a total of 60GB of data to use (35GB for this month + 25GB of unused data from last month). You can store up to 500GB of unused data on all plans excluding Prepaid 180 Day Expiry Plans.
It’s easy, You can gift data via your Caremobile Online Customer Portal https://www.Caremobile.com.au/customer-login or via the Caremobile App.
Switching your mobile number to Care Mobile is easy. All you require is your current mobile account number from your current mobile provider if the service is invoiced monthly, or your Date of Birth is registered to your prepaid SIM card provider.
If you’re not too sure, no worries. We are here to help.
You can call us on 1300 725 999 or email us at support@caremobile.com.au
Stay in control of your expenses, choose your credit limit and spend controls through https://www.Caremobile.com.au/customer-login or via the Caremobile App. Need to know more call Caremobile on 1300 725 999
International we have you covered with a wide variety of included calls and packs.
Travelling Overseas?, no worries we have solutions for your needs.
Need to know more? Call us on 1300 725 999
The download speed is capped at 100Mbps for all plans, except for the $55 5G Prepaid Mobile Plan, which is capped at 250Mbps.
This is the maximum potential download speed. Typical speeds will often be slower and will vary due to factors such as location, device capabilities, distance from the base station, local conditions, concurrent users, hardware and software configuration and download/upload destination.
Beyond the maximum potential speed for your selected plan, a speed cap does not indicate any relative performance difference compared to another plan with a different speed cap.
Yes, but only with a 5G-compatible device and in areas with 5G coverage.
Megabits per second (Mbps) gauge data speed. More Mbps = faster speed; fewer Mbps = slower speed.
